Review updated:

Casino Joy

Rating: 1/10


This casino is not available in your country

  • Boku
  • Jeton
  • MuchBetter
  • Trustly
  • VISA
  • Maestro
  • Neteller
  • Skrill
  • Paysafecard
  • + 3 More
  • PayPal
  • ecoPayz

Review updated:

This casino is not available in your country

Reliability 1
Usability 1
Promotions 1
Softwares 1
Slots 1
Game Types 1
Payments 1
Mobile 1
Support 1
18+ | New UK players only | T&Cs Apply |

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Page contents

Usability in Casino Joy

Rating: 1/10

The website is relatively simple and straightforward in its layout. You’ll find a menu for games, promotions, welcome offers, VIP, and about us off to the left-hand side. The slots are sorted by new and popular. You can also directly search for games by name. It shouldn’t be hard to find what you’re looking for.

While the games were easy to search for, locating the FAQ and support section was not. There’s a question mark at the top right corner, which, when clicked, reveals a FAQ and options to contact the casino. It would have been better to see it clearly listed in the main menu with the games and other sections.



Best bonus offers from Joy casino in 2023

Main info about bonus at Joy casino
💰 Welcome Deposit Offer 100% up to £100 + 200 Free Spins
💲 Min. Deposit £10
❗ Bonus wagering requirements 40x
🎰 Software Providers 13
📱 Mobile Compatibility Android, iPhone, iPad
🎲 Number of games 1,300+
🆘 Support Live chat

Payment Options at Casino Joy

Rating: 1/10

Casino Joy offers a sizable variety of payment methods for UK players. These include Visa and Maestro, Boku, paysafecard, Neteller, Jeton, PayPal, and several others. There are no fees to deposit with any of these payment methods. The minimum deposit is always £10. We’ve summarised the different payments methods below:

Payment options at Casino Joy
Payment System Min–Max Deposit Time Deposit Fees Min–Max Withdrawal Time Withdrawal Fees
Visa £10–5,000 Instant 0% £10–15,000 1–3 days 0%
Maestro £10–5,000 Instant 0%
Apple Pay £10–5,000 Instant 0% £10–15,000 1–3 days 0%
Paysafecard £10–200 Instant 0%
Boku £10–30 Instant 0%
Skrill £10–5,000 Instant 0% £10–5,000 Instant 0%
Neteller £10–5,000 Instant 0% £10–5,000 Instant 0%
ecoPayz £10–1,000 Instant 0% £10–5,000 Instant 0%
Trustly £10–5,000 Instant 0% £10–5,000 Instant 0%
PayPal £10–5,000 Instant 0% £10–5,000 Instant 0%
MuchBetter £10–5,000 Instant 0% £10–5,000 Instant 0%
Jeton £10–5,000 Instant 0% £10–5,000 Instant 0%
MiFinity £10–5,000 Instant 0% £10–5,000 Instant 0%

Casino Joy Mobile and Applications

Rating: 1/10

The casino doesn’t offer a mobile app, but this isn’t a problem. The mobile site has much of the same functionality as you will find on your desktop. You’ll have no problem visiting Casino Joy on the go. Almost all of the games can still be played on either your phone or tablet. You can also make deposits and withdrawals while on your phone.


  • iPhone
  • Android
  • Windows
  • Mobile Apps
    Mobile Apps

Bonuses and Promotions at Joy

Rating: 1/10

Casino Joy offers an enticing welcome bonus for new players.

  • 100% match deposit bonus up to £100 + 200 free spins

To qualify for this bonus, you’ll need to deposit a minimum of £10. After that, 20 free spins will land on your account instantly, and the remaining will be credited as 20 free spins per day for the next 9 days Please take into account that free spins can be used on the Starburst slot only, and you must wager your bonus 40 times before withdrawing any winnings from that.

Casino Joy also arranged daily prize drop promotions and live casino bonuses.

  • You can participate in weekly Tournaments or daily Prize drops with a prize pool worth £62,000 in the selected games from Pragmatic Play
  • There is a 100% Live Casino Welcome Bonus up to £100.

Don’t forget to read T&Cs for each promotion as it covers minimum deposit and wagering requirements.

18+ Full T&Cs Apply. New UK players Only. £10 min. deposit. £5 max. bet using Bonus. 40 x wagering applies. Bonus valid for 14 days. 20 Spins on pre-selected games will be credited instantly + then 20 per day for 9 days. Free Spins valid for 72 hours from credit. Max. Free Spins winnings £100. Ewallets excluded.

Games Variety

Rating: 1/10

Casino Joy mainly focuses on slot games, which will be discussed more below. However, there are still many other kinds of games available for you to play. There are well over 1,000 different games offered at Casino Joy. You can sort between slots and jackpots, traditional casino games, and a live casino.

Compared to most casinos, there is a sizable selection of non-slot games. You will find roulette, blackjack, and baccarat in several variations. These three games have sections for themselves, but there is also a separate “other games” tab.

Casino Joy offers all of the popular table games for you to enjoy. Some of these games include:

  • Lightning Roulette
  • European Roulette
  • Free Bet Blackjack
  • Blackjack Party
  • Lightning Baccarat

In the other games section, there is a wide range of miscellaneous games, some of which are modelled after popular games shows. These games include craps, monopoly, deal or no deal, super showball, 100-bit dice, and many others. Overall there are over 40 different games in this section alone. You’ll never run out of games at Casino Joy, that’s for sure.

Slot Machines

Rating: 1/10

Casino Joy has an extensive collection of the best slot games around. While the selection of the other games is decent, the slots are by far the largest section. You can sort the slots by new or popular. Several classic titles can be found in addition to new popular games. There are also jackpot slots available.

Some of the popular slots include:

  • Book of Dead
  • Starburst
  • Fire Joker
  • Wolf Gold
  • Super Lion
  • Shamrock Holmes

There are hundreds of slots available with all kinds of themes. There will always be something to play and keep you busy. The fact that most of the games can be played for free is a very welcome addition. The game selection is easily one of the best features at Casino Joy.


Rating: 1/10

Casino Joy is owned by Genesis Global Limited. It’s also licensed and regulated by the Malta Gaming Authority. Additionally, the casino also has a licence from the UK Gambling Commission issued August 5, 2016. It is definitely a legit casino, and you can play here with peace of mind. The site has been around for several years now, and the Casino Joy reviews suggest that players are quite happy with it.


Rating: 1/10

Casino Joy’s games are provided by some of the best developers around. As a result, you’ll find the quality of the games to be high. Notably, these include Microgaming, Play’n Go, NetEnt, Big Time Gaming, and Red Tiger. Live games are provided by the well-renowned Evolution Gaming, thus you can rest assured you’ll have the best possible experience.


  • Microgaming
  • Red Tiger Gaming
  • Quickspin
  • iSoftBet
  • Evolution Gaming
  • Big Time Gaming
  • Push Gaming
  • Pragmatic Play
  • Yggdrasil
  • Play'n GO
  • NetEnt
  • Dragonfish

Client Support

Rating: 1/10

There are three different ways you can contact customer support at Casino Joy. To access support information, you have to click on the white question mark that is in the top right corner.

  • Live chat (available after registration)
  • Email:
  • Phone number: UK – 0800-170-06-02, EU – 00356-203-415-18

Like most casino sites, live chat is not available unless you have registered an account. There is a different phone number for European players versus UK players. Over the live chat you can expect a reply relatively quickly, and the staff is helpful and polite. Email responses typically arrive within 24 hours.


Rating: 1/10

It’s not surprising to see Casino Joy is highly rated among players. The selection of all games is quite extensive. While many casinos that focus on slots neglect other areas, you will find a good selection of table games as well. The slots have a “try for free” option available.

There are many options for depositing and withdrawing money. Even PayPal is available, which is still sometimes rare. The processing times for the withdrawals are faster than at many other places. There shouldn’t be any issues where payments are concerned.

Finally, the website itself is relatively easy to navigate. Games are neatly organised and sorted. If there is a certain game you want to play, you can search by name. It’s a very user-friendly site in contrast to some others we have experienced. 

After our Casino Joy review, we believe it’s definitely a place to try. We think you will enjoy your experience.

  • Advantages

  • Large selection of various games
  • Great bonuses
  • Fully licensed and regulated
  • Friendly and accessible support
  • Limitations

  • Withdrawals are subject to 2% fee


Is Casino Joy safe to play?

Yes, the casino is fully licenced by both the Malta Gaming Authority and the United Kingdom Gambling Commission.

Does Casino Joy have a mobile app?

No, there is no mobile app for download. There is a mobile site, however, that is fully functional on compatible devices.

Is Bitcoin offered as a payment method?

No, currently there is no option to pay with bitcoin, but there are numerous other options for your added convenience.

How can I contact them if I have a problem?

The Casino Joy customer service team can be contacted by email, live chat, and phone. Alternatively, you can refer to the FAQ section.

Players reviews about Joy

Tom Comment 687
Posted on 27.06.2022
Talk about joy with Casino Joy; at least that's how I felt after using this simple and lovely casino. Although Joy Casino focuses more on slot games, there are other games to play as well. I enjoyed the "try for free" option, the usability of the site, and the bonuses.
David Comment 662
Posted on 07.02.2022
Joy Casino has the best customer support I’ve had contact with; I had a question regarding a withdrawal, and they kindly and efficiently oriented me within a couple of minutes.
Paul Comment 622
Posted on 16.11.2021
I chose to play at Joy Casino because of all the slot games, and I wasn’t disappointed. They offer most of the popular slots and other high-quality games from top providers, which seemed exciting to me initially, but what makes Joy stand out from other casinos is their Tuesday reload.
Merida Comment 573
Posted on 05.10.2021
I was looking for Joy Casino’s app and got disappointed when I realised there wasn’t one. Still, I decided to try to run it in the browser on my mobile phone, and to my surprise, it works just as it would on my laptop. Also, the live casino is excellent.
Leaonardo Comment 512
Posted on 18.08.2021
If you require some clarity on general questions, you can make use of their FAQ section. Players should, however, note that finding the section can be slightly challenging since there's no clear or visible way to see it.
Violet Cooke Comment 498
Violet Cooke
Posted on 06.08.2021
This site has terrible customer service. I had some trouble depositing money to play games so I decided to call the number provided. The person that I ended up with didn't seem to know much about the site. They were just as clueless as I was. I ended the call and decided to forget about it all together.
Thomas Comment 491
Posted on 02.08.2021
I had a hard time locating the support tab. Finally found it at the corer of the screen ( as a question mark). I was kindof expecting it to be part of the menu. I finally was able to contact support through a live chat and they were very helpful. I am hoping my experience will be as great.
Terminator Comment 465
Posted on 04.06.2021
I'm honestly loving the slot game variety. I enjoy very many of the different games and will continue to discover more on this site. I recently made some rather large winnings, however it was cut short by the withdrawal fee.

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